Politique d’expédition

At NOIR.DESIGN, every order is carefully prepared and shipped to ensure safe and reliable delivery.

Processing Time

Orders are dispatched within the processing timeframe stated on each product page.
Please note that made-to-order or personalised items may require additional preparation time.

Shipping Methods

• All orders are shipped using a tracked delivery service.

• Tracking details will be provided via email once your order has been dispatched.

• We ship both within the UK and internationally.

UK Shipping

Orders within England and the UK are shipped using a tracked service to ensure secure delivery.

International Shipping

• All international orders are sent via a fully tracked service.

• Delivery times vary depending on the destination and local postal services.

Customs, Duties & Taxes

For orders shipped outside of England, the buyer is responsible for any applicable:

• Customs duties

• Import taxes

• VAT or local charges

These fees are not included in the item price or shipping cost and are determined by the destination country’s customs authority. NOIR.DESIGN is not responsible for customs delays or additional charges.

Delays & Delivery Issues

If your order is delayed or held by customs, please contact your local customs office using the tracking information provided.